Consultancy Case Study

IT Strategy

Objectives & Project Background

An international Financial Services group with an established UK Wealth Management business were reviewing the use and management of technology, and the responsibility for IT within the organisation. Following their internal scoping exercise, Parkwell were contracted to perform a strategic review.


Anticipated Benefits

  • Placing technology as central to the organisation’s future success, and as the responsibility of top leadership.
  • Meeting forthcoming compliance requirements for data security.
  • Increasing confidence in IT delivery.
  • Improving disaster recovery policies and procedures in order to prevent and minimise the effect of IT failures.


The scope included IT worldwide. The approach taken was as follows:

  • Review of infrastructure in terms of the clients planned growth.
  • Review of key systems in terms of lifespan and new requirements, as well as required functionalitites.
  • Review for managing demand, including the current process, resources and in-house development versus use of third parties.

The project team reported to the head of business projects and presented their findings to the board.


The deliverables were a presentation to senior management by the project team of a report containing:

  • An executive summary
    An analysis of the current position covering Parkwell’s understanding of the client’s business plan, details of existing hardware, operating software, databases, tools, infrastructure, projects, applications, people, IT skill sets, methods, IT organisation and management.
  • A conclusion on the existing IT function’s fitness for purpose.
  • A review of the impact of new technologies and how they might be applied to the client.
  • An analysis of where the client wanted to be, covering proposed hardware, operating software, databases, tools, infrastructure, application, IT skill sets, IT organisation and management.
  • High level application requirements for the applications that Parkwell suggested should be changed.
  • A plan describing how to get from the current situation to the preferred situation, so that projected business benefits could be delivered.

Project Conclusion

The project was completed on schedule and the recommendations were accepted by senior management.

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